CAREERS

Summary: Join our team as a DME Billing Supervisor and play a pivotal role in our healthcare organization’s mission to provide exceptional patient care and service. Reporting to the Operations Manager, you will oversee the daily operations of our billing department, ensuring the seamless flow of billing processes. Leveraging your expertise, you’ll drive process efficiency, implement improvements, and maintain a high level of accuracy to optimize profitability and asset control. Your dedication will contribute to our commitment to delivering top-of-the-line services and maintaining financial integrity.

About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life™? At Agility Medical Group, we’re on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you’re not just taking a job – you’re joining a team of dedicated professionals who are passionate about making a positive difference.

Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We’re committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable.

What You’ll Do: As a member of the Agility Medical Group team, you’ll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items – they’re tools that pave the way for people to get back to the activities that bring them joy.

Why Join Us: Agility Medical Group is more than a workplace; it’s a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence.

When you join our team, you’ll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success.

Ready to Get Back in the Game? If you’re excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you’ll find a fulfilling and rewarding career that goes beyond the ordinary.

Join us, as we help people reclaim their lives and rediscover their passions. Visit our Careers page to learn more about how you can be a driving force in the journey to recovery.

Key Responsibilities:

• Responsible for contracting and credentialing for all Payors, private and public, including CMS.
• Responsible for applying to and maintaining all state licensure(s) when and where appropriate.
• Lead and manage a team of billing specialists, providing guidance, support, and training as needed.
• Oversee the entire medical billing process, from claim submission to payment collection, ensuring accuracy, timeliness, and compliance with relevant regulations.
• Monitor and analyze billing data to identify trends, issues, and areas for improvement, and implement necessary changes to optimize billing operations.
• Collaborate with other departments, such as Admin, Finance, Sales, or Service to resolve billing-related inquiries, discrepancies, and issues.
• Develop and enforce billing policies and procedures to ensure adherence to industry standards and regulations.
• Stay updated with changes in medical billing regulations, coding guidelines, and insurance policies, and ensure that the team is trained accordingly.
• Conduct regular audits of billing processes and records to identify and rectify errors, discrepancies, and potential areas of non-compliance.
• Generate and analyze billing reports to assess team performance, identify areas for improvement, and provide recommendations for increased efficiency and productivity.
• Participate in meetings and communicate with management and stakeholders to provide updates on billing operations, challenges, and achievements.
• Maintain confidentiality of patient records and sensitive billing information, ensuring compliance with HIPAA regulations.
• Performs other related duties as required and assigned to contribute to the smooth functioning of the billing department.

Required Skills:

• Strong leadership skills, with the ability to motivate and supervise a team effectively.
• Excellent knowledge of medical billing procedures, coding systems, and insurance regulations.
• Proficient in using medical billing software and electronic health record (EHR) systems.
• Attention to detail and strong analytical skills to identify and resolve billing-related issues and discrepancies.
• Excellent communication and interpersonal skills to effectively collaborate with team members, management, and stakeholders.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Problem-solving skills to address billing-related challenges and implement effective solutions.
• Knowledge of industry best practices, emerging trends, and technological advancements in medical billing.
• Proficient in Microsoft Office Suite, particularly Excel, for data analysis and reporting.

 Qualifications:

• Bachelor’s degree in healthcare administration, finance, or a related field.
• Minimum of 5 years of experience in medical billing, preferably in a supervisory or leadership role.
• Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) certification is preferred.
• Solid understanding of medical terminology, ICD-10, CPT, and HCPCS coding systems.
• Familiarity with insurance claim forms, such as CMS-1500 and UB-04.
• Knowledge of HIPAA regulations and compliance requirements in medical billing.
• Experience in managing and resolving complex billing issues and denials.
• Strong understanding of revenue cycle management and its impact on the financial health of healthcare organizations.
• Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities.

• Regular sitting, talking, seeing, and hearing; using hands for objects, tools, or controls; reaching with hands and arms; frequent walking, stooping, kneeling, and crawling.
• Occasional lifting or moving of objects up to 25lbs.
• Office and warehouse environments.

Benefits:

• Medical, Dental, and Vision Benefits.
• Flexible Spending Account (FSA).
• Direct Primary Care benefits.
• Short- and long-term disability options.
• Voluntary Life benefits.
• 401(k) with company matching.
• Paid Holidays and Competitive Time Off.
• AAA Membership.
• Access to Telemedicine Clinic.
• Access to Employer Assistance Programs.

Work Location: In-person.

Job Type: Full-time.

Pay: $45,000 to $60,000 annually

Hours: Monday through Friday, 8:00 AM – 5:00 PM.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Summary: As the Business Operations Supervisor at Agility Medical Group, you will operate under the leadership of the President to drive performance and lead a dedicated team to provide excellent customer service. With a strong focus on operational efficiency, you’ll play a pivotal role in maintaining Agility Medical Group’s competitive edge in the Durable Medical Equipment (DME) market. Your leadership skills will be essential in developing and achieving operational goals while managing strategic initiatives to expand our services and lead the way in our industry. Join us in making a meaningful impact on patient care and operational excellence.

Key Responsibilities:

Leadership and Team Supervision: Provide effective leadership and supervision to team members. Train, mentor, and develop team leads and staff. Foster teamwork and collaboration within the departments. Identify, improve, and develop the skills and deficiencies of the team. Develop strong, dynamic, cross-functional team members.

Technological Solutions and Analysis: Investigate and implement new technological solutions for administrative and service operations. Conduct ongoing analysis of technological processes in line with industry regulations. Stay up to date with the latest technology and improvement strategies to drive performance and increase efficiency.

KPI Reporting and Management: Develop and maintain company Key Performance Indicators (KPIs) to track and measure various aspects of our business operations. Collaborate with cross-functional teams to gather data and insights necessary for accurate KPI reporting. Regularly update and refine KPI metrics to align with evolving business goals and objectives. Conduct thorough data quality checks to ensure the accuracy and reliability of reported KPIs.

Strategic Planning and Execution: Plan and execute initiatives to achieve strategic objectives. Maintain and follow SOP policies and procedures. Ensure safety procedures are being followed. Identify and eliminate problems within the organization. Stay informed about industry trends, competitors, and customer preferences to contribute to the development of targeted strategies and solutions.

SOP Management and Training: Develop, revise, and maintain the accuracy of Standard Operating Procedures (SOPs) to ensure comprehensive documentation of our company’s processes and workflows. Create visually engaging and user-friendly SOPs that facilitate effective training for both current and future team members. Regularly review and update SOPs to reflect changes in processes, technologies, and best practices. Monitor the effectiveness of SOPs through feedback, assessments, and performance metrics. Regularly communicate SOP updates to team members and provide guidance on their utilization.

Shift Management and Team Meetings: Maintain shift schedules and oversee the work of assigned staff. Lead regularly scheduled department meetings to discuss progress and objectives. Facilitate seamless collaboration among teams across the organization to collectively achieve goals.

Leadership Development and Training: Plan and implement required leadership training within the organization. Foster a culture of continuous learning and improvement by promoting the use of SOPs and the company training program for skill development. Showcase achievements and advancements of current team members, collaborating with colleagues to achieve overarching company objectives.

Customer Relationship Management: Develop and nurture positive and lasting relationships with customers by understanding their needs, addressing concerns, and providing solutions that align with company standards. Handle customer complaints and disputes with empathy and professionalism, striving for swift resolution and maintaining a positive customer experience. Utilize metrics and feedback to measure customer satisfaction, identify areas for improvement, and implement continuous enhancements to the customer experience.

Additional Responsibilities: Perform other related duties as required and assigned.

Qualifications: To succeed in this role, candidates must demonstrate the ability to fulfill essential duties and responsibilities accurately and efficiently. The following requirements represent the necessary knowledge, skills, and abilities:

• Bachelor’s degree in health information technology, Business Management, or related field is preferred.
• Minimum 5 years of managerial and supervisory experience of diverse teams required.
• Minimum 5 years of leadership and project management experience required.
• Experience training and coaching staff is required.
• Experience implementing relevant industry technology solutions is required.
• Proficient experience with conflict resolution.
• Advanced knowledge of business management software (BI tools, Salesforce, Brightree) is required.
• Advanced skills with the Microsoft Office suite (Word, Excel, Outlook, Teams) are required.
• Strong analytical and troubleshooting skills.
• Ability to identify and successfully execute cost-saving measures and improvement strategies.
• Must be self-motivated, personable, and be able to lead by example while upholding company values and mission.
• Skilled at prioritizing work according to the needs of the organization.
• A valid U.S. driver’s license and current automobile insurance are required.
• Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Accommodation may be made for individuals with disabilities.

• Regularly required to stand, walk, talk, see, and hear; use hands to handle or feel objects, tools, or controls; reach with hands and arms; engage in office deskwork regularly requiring sitting, typing, and talking; using phone, computer, printer/fax; frequently required to walk, stoop, kneel, crouch, or crawl.
• Must be able to lift and move objects up to 50lbs.
• Periodically required to drive within the city and surrounding area(s).
• May work and drive in adverse weather conditions.
• Works in an office, warehouse, and medical environment.

About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life™? At Agility Medical Group, we’re on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you’re not just taking a job – you’re joining a team of dedicated professionals who are passionate about making a positive difference.

Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We’re committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable.

What You’ll Do: As a member of the Agility Medical Group team, you’ll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items – they’re tools that pave the way for people to get back to the activities that bring them joy.

Why Join Us: Agility Medical Group is more than a workplace; it’s a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence.

When you join our team, you’ll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success.

Ready to Get Back in the Game? If you’re excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you’ll find a fulfilling and rewarding career that goes beyond the ordinary.

Benefits:

• Medical, Dental, and Vision Benefits.
• Flexible Spending Account (FSA).
• Direct Primary Care benefits.
• Short- and long-term disability options.
• Voluntary Life benefits.
• 401(k) with company matching.
• Paid Holidays and Competitive Time Off.
• AAA Membership.
• Access to Telemedicine Clinic.
• Access to Employer Assistance Programs.

Work Location: In-person.

Job Type: Full-time.

Pay: $60,000 – $80,000 per year.

Hours: Monday through Friday, 8:00 am to 5:00 pm.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Summary: Join our team as a Patient Care Representative (PCR) and play a pivotal role in providing exceptional patient care and service. Operating under the guidance of the Patient Care Representative Team Lead, you’ll directly engage with orthopedic patients who require durable medical equipment prescribed by physicians. Working in hospitals, clinics, patient homes, and sports medicine facilities you’ll create a supportive environment for patient care. Your responsibilities include educating patients about our comprehensive range of durable medical equipment options and ensuring effective communication between our administration team and patients, always maintaining compliance and professionalism. Become part of our dedicated team committed to making a positive impact on patients’ lives.

About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life? At Agility Medical Group, we’re on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you’re not just taking a job you’re joining a community of dedicated professionals who are passionate about making a positive difference.

Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We’re committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable.

What You’ll Do: As a member of the Agility Medical Group team, you’ll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items they’re tools that pave the way for people to get back to the activities that bring them joy.

Why Join Us: Agility Medical Group is more than a workplace; it’s a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence.

When you join our team, you’ll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success.

Ready to Get Back in the Game? If you’re excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you’ll find a fulfilling and rewarding career that goes beyond the ordinary.

Join us, as we help people reclaim their lives and rediscover their passions. Visit our Careers page to learn more about how you can be a driving force in the journey to recovery.

Key Responsibilities:
Daily Schedule and Documentation Review: Review daily schedule and orders from administration team under the guidance of the PCR Lead. Ensure accurate and complete documentation for each task, verifying its presence and correctness.

DME Delivery and Set-Up: Deliver, fit, and set up prescribed Durable Medical Equipment (DME) items for patients as prescribed by physicians. Educate patients on the proper usage and care of provided equipment.

Additional DME Sales: Process sales of supplementary DME products to patients as needed.

Inventory Maintenance: Pick up, troubleshoot, clean, and maintain inventory and equipment provided to patients. Adhere to strict policies and procedures to ensure compliance.

Documentation and Patient Education: Deliver necessary documentation to patients and obtain required signatures. Provide patients with educational materials related to their prescribed equipment.

PPA Form Review and Delivery: Collect, review, and request changes/documentation of Patient Purchase Agreement (PPA) forms from AMG clinic locations. Ensure accurate and organized submission to the administration team.

Timely Documentation Submission: Deliver all required documentation to the administration team promptly, maintaining organization and legibility.

On-Call Availability: Be available for on-call shifts to address patient needs and urgent requirements outside of normal business hours as assigned.

Confidentiality and Privacy: Uphold a high level of integrity and confidentiality, fully following patient privacy guidelines (HIPAA).

Versatile Support: Perform other relevant duties as assigned, contributing to the seamless functioning of patient care operations.

Qualifications: To succeed in this role, candidates must demonstrate the ability to fulfill essential duties and responsibilities accurately and efficiently. The following requirements represent the necessary knowledge, skills, and abilities:

Bachelors degree or higher in nursing or athletic training.
Minimum 1 + year as an athletic trainer, nurse, orthotic fitter, and has a bachelors degree or combination of experience and education.
Intermediate skill level in computer software and telephone technologies.
Proficiency in Microsoft Office suite (Word, Excel, Outlook, Teams).
Possession and maintenance of a valid U.S. driver’s license and current automobile insurance.
Ability to drive within city and surrounding areas.
Must be available for 7-day on-call rotation.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.
Ability to deliver superior customer service to the satisfaction of patients and healthcare professionals for guaranteed positive outcomes and impacts on future sales.
Self-motivation, enthusiasm, personability, and customer service orientation.
Excellent oral and written communication skills.
Proficient communication, listening, and conflict resolution skills.
Ability to work both individually and as part of a team.
Demonstrated ability to handle multiple functions and maintain strong organizational skills.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities.

Regularly required to stand, walk, talk, see, and hear. Frequently required to move, sit, stand, and walk; use hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl. Work environment includes warehouse and office settings, involving activities such as moving inventory and equipment, sitting, using phones, and operating computers.
Must be capable of lifting and moving objects up to 50lbs.
Regularly required to drive within the city and surrounding area(s) daily.
May be exposed to adverse weather conditions while working and driving.
Works in office, warehouse, medical, and home environments.

Benefits:
Medical, Dental, and Vision Benefits.
Flexible Spending Account (FSA).
Direct Primary Care benefits.
Short- and long-term disability options.
Voluntary Life benefits.
401(k) with company matching.
Paid Holidays and Competitive Time Off.
AAA Membership.
Access to Telemedicine Clinic.
Access to Employer Assistance Programs.

Work Location: In-person.

Job Type: Full-time.

Pay: $14.00 – $18.00 per hour.

Hours: Monday through Friday, 8:00 am to 5:00 pm.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Warehouse Associate

The Warehouse Associate, supervised by the Logistics Team Lead, plays a key role in keeping operations running smoothly. This position requires attention to detail, a focus on safety, and a commitment to integrity and confidentiality. The Warehouse Associate will be responsible for receiving, assembling, and maintaining Continuous Passive Motion (CPM) therapy equipment while following strict safety and product regulations. As well as Regularly clean and organize the warehouse to maintain a safe work environment, inspect warehouse equipment and report any problems. Follow all safety rules, including keeping pathways clear and using safety equipment properly. Dispose of waste correctly, including recyclables and hazardous materials. Assist the Logistics Team Lead with warehouse and office maintenance when needed.

Join our team! Your precision and quality control will help us achieve our mission of providing top-quality medical equipment.

About Us

Do you want to make a real difference and help people get back to living their lives? At Agility Medical Group, we provide high-quality products and exceptional service to help individuals regain mobility and independence.

When you join our team, youre not just starting a jobyoure becoming part of a group of dedicated professionals who are passionate about helping others.

Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We’re committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable.

What Youll Do

As a Warehouse Associate, youll help support medical professionals and patients in their recovery journey. Our products arent just equipmenttheyre tools that help people regain movement, comfort, and confidence.

Why Join Us?

At Agility Medical Group, were more than just coworkerswere a community. Our team is hardworking, passionate, and committed to making a difference. We value integrity, teamwork, and excellence in everything we do.

We also believe in developing leadership skills and making sure everyone plays a role in our success through programs like Character Core and The Great Game of Business.

Ready to Get Back in the Game?

If youre looking for a rewarding career with a purpose, Agility Medical Group is the place for you. Join our team and help people get back to doing what they love. Visit our Careers page to learn more!

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Key Responsibilities

Work as a Team to Get the Job Done

Work with vendors, service teams, sales teams, and the Logistics Team Lead to ensure smooth delivery and pickup of equipment.

Inspect warehouse equipment and report any problems.

Assist the Logistics Team Lead with warehouse and office maintenance when needed.

Handle and Organize Equipment

Receive, inspect, and organize CPM equipment and materials.

Check equipment carefully and make sure its set up correctly for reuse.

Maintain Workstations and the Warehouse

Keep the CPM workstation clean, organized, and up to industry standards.

Regularly clean and organize the warehouse to maintain a safe work environment.

Inspect warehouse equipment and report any problems.

Follow all safety rules, including keeping pathways clear and using safety equipment properly.

Dispose of waste correctly, including recyclables and hazardous materials.

Assist the Logistics Team Lead with warehouse and office maintenance when needed.

Support Operations and Maintain Confidentiality

Take on additional tasks to help improve warehouse operations.

Protect patient privacy (HIPAA) and follow company security policies to keep inventory and information safe.

Qualifications: To succeed in this role, candidates must demonstrate the ability to fulfill essential duties and responsibilities accurately and efficiently. The following requirements represent the necessary knowledge, skills, and abilities:

High School diploma or GED required.
Proficiency in intermediate computer software (Microsoft Office suite – Word, Excel, Outlook, Teams) and telephone technologies.
Strong oral and written communication skills, coupled with effective listening and conflict resolution abilities.
Strong attention to detail, ability to multitask, and excellent time management skills.
Ability to solve problems efficiently.
Customer service or warehouse experience preferred.
Possession and maintenance of a valid U.S. drivers license and current automobile insurance.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities.

Regular sitting, talking, seeing, and hearing; using hands for objects, tools, or controls; reaching with hands and arms; frequent walking, stooping, kneeling, and crawling.
Occasional lifting or moving of objects up to 50lbs.
Office and warehouse environments.

Benefits:
Medical, Dental, and Vision Benefits.
Flexible Spending Account (FSA).
Direct Primary Care benefits.
Short- and long-term disability options.
Voluntary Life benefits.
401(k) with company matching.
Paid Holidays and Competitive Time Off.
AAA Membership.
Access to Telemedicine Clinic.
Access to Employer Assistance Programs.

Work Location: In-person.

Job Type: Full-time.

Pay: $14.50 per hour.

Hours: Monday through Friday (8:00 am 5:00 pm)

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.